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UX-designer & user research lead

Req. Id:  3102
Location: 

Lysaker, NO, 1366

 

UX-designer & user research lead 

Application deadline: 15.11.2026 

Location: Norway 

Type of contract: Temporary contract

 

Our people are the heart of Norwegian. We embrace a culture of diversity, equality and inclusion. Different perspectives make us stronger together, and we all share a passion for creating great experiences for our customers.

 

Are you our new UX Designer & User Research Lead?

We are looking for an experienced and curious UX Designer & User Research Lead to join our E-commerce & Digital Channels team in Oslo.

 

In this role, you will help shape intuitive, accessible and seamless digital experiences across Norwegian’s customer-facing platforms. You will combine hands-on UX/UI design with user research, testing and close collaboration with product managers, developers and stakeholders across the organisation.

 

You will play an important role in understanding our customers, removing friction from their journeys and turning insights into digital experiences that are both user-friendly and commercially relevant.

 

This is a temporary position until 31 May 2027.

 

What you will be doing

  • Design intuitive and accessible user experiences across Norwegian’s digital platforms.
  • Create wireframes, prototypes and high-quality UI designs from concept to launch.
  • Plan and lead user research and usability testing, translating insights into actionable improvements.
  • Ensure designs meet WCAG accessibility standards.
  • Collaborate closely with product managers, developers, designers and key stakeholders.
  • Support development teams during implementation and conduct design reviews.
  • Contribute to Norwegian’s design system and design guidelines.
  • Communicate design rationale, user insights and new features to stakeholders.
  • Mentor fellow designers and contribute to a strong user-centric design culture.

 

What we are looking for: 

  • We believe you will thrive in this role if you are curious about people, passionate about digital experiences and enjoy combining creativity with data and insights.
  • We are looking for someone with:
  • 3–5 years of experience within UX design, digital product design or a similar field.
  • A strong portfolio demonstrating experience with digital products and interfaces.
  • A bachelor’s degree within UX design, design, HCI, psychology or another relevant field.
  • Strong knowledge of UX principles, user-centred design and design methodologies.
  • Advanced experience with Figma or similar design tools.
  • Experience with user research and usability testing.
  • Good understanding of accessibility and WCAG.
  • Understanding of front-end technologies such as React or Angular.
  • Experience working in agile and iterative development environments.
  • Strong analytical, communication and stakeholder-management skills.
  • Fluency in Norwegian and English.

 

 

We offer: 

  • At Norwegian, you will become part of an international and fast-moving environment where your work can have a real impact.:
  • The opportunity to shape digital experiences used by millions of customers.
  • A collaborative environment with talented colleagues across Product, E-commerce, IT, Marketing and Customer Experience.
  • The opportunity to influence both design and how we work with user research and testing.
  • Competitive terms and attractive employee benefits.
  • A workplace with high pace, strong teamwork and plenty of room to contribute.
  • Employee travel benefits ✈️

 

Interested?

If you have any questions about the role, please feel free to contact:

Henrik Selmer
E-com Product Manager & Team Lead
Henrik.Selmer@norwegian.com

 

So, what are you waiting for? Apply now and make your smart career move!

You will need to upload a recent copy of your resume along with a cover letter telling us why you want to join us.

We hope to welcome you on board! ✈️

 

 

 

Travel required: Some travelling must be expected 

Application deadline: 15.11.2026 

 

 

Our Story


The Norwegian story began almost three decades ago - we were founded in 1993 but only began operating as a low-cost carrier with Boeing 737 aircraft in 2002. Our core values have remained the same since the beginning – to offer affordable fares for all and to allow customers to travel the smart way by offering value and choice throughout their journey.

The Norwegian brand expanded across the globe as the airline launched short haul services across Europe and then entered the long-haul sector serving the US, Asia and South America. In 2018 the company changed course to focus on core destinations and the right sizing of the airline in response to customer demand and global industry trends.

The rapid global spread of COVID-19 throughout 2020 and into 2021 accelerated this process and in January 2021 the company announced a simplified business structure and a dedicated short haul only network concentrating on a broad range of domestic routes in Norway, across the Nordics and to key European destinations.

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