FAQ Norwegian Cabin Crew Member

Who can apply?

Eligible applicants must:

You are over 20 years old
You are above 160 cm or can reach 210 cm on tiptoes
You have a clean criminal record
You can swim
You are fluent in English, both written and spoken
You live within 90 minutes of your chosen base or are willing to relocate
You have a valid medical certificate or can obtain one
You hold a European unrestricted passport offering visa-free entry to our destinations
You have a valid work permit for the country you are applying for
You can pass a drug and alcohol test prior to hiring
Preferably, completed upper secondary school, either in an academic or practical training track, or other education at an equivalent level. Relevant experience in service professions may, in some cases, compensate for completed schooling

Can I apply if I have a tattoo?

We permit tattoos but with some restrictions.

You can have visible tattoos if they are not on your skull, ears, or front, side or back of your neck.
Any tattoos being objectionable and offensive, displaying religious, political, environmental and ideological views, must be covered. These types of tattoos should be covered by concealer or discreet band aids.

Small tattoos, no bigger than 1.5 cm, are permitted on your hands and behind your ears, if they do not fall under any of the above restrictions.

Can I apply if I have a piercing?

Piercings shall not be visible and must be covered by the uniform. Tongue jewellery is not permitted, neither is tongue piercing, splitting, earlobe expansion or disfiguring skin implants.

How do I apply?

Please click on the “apply now” button on vacant positions found at our career page: https://careers.norwegian.com.

Your resume should give us enough information to know why we should hire you.

As a minimum you should always include:

Your personal information
Your updated address and country of residence
Your previous/current education and work experience with focus on tasks relevant for the Cabin Crew positions

A good idea is also to list key facts of competencies you hold that would make you suitable for the job you are applying to. Read the listing for the position you are applying to and try to mirror that with your own experience. Make it easy for the recruiters to see why you are the right person for the role.

Which bases are you recruiting for?

All our vacant positions and available bases will be advertised on our career pages. If you cannot find the base you are looking for, it means that we are not recruiting for that base now.
You can only apply for one base at the time, so be wary of submitting more than one application.

Can I apply for more than one position as a Cabin Crew?

You should only apply for one role at your preferred base. If you do apply for more than one base, we will not be able to move forward with your application until you specify which base you prefer and withdraw your other applications.

Who do I contact if I need assistance with my application?

Please contact cabinrecruitment@norwegian.com

Where can I find the EU medical requirements for Cabin Crew?

References:

Regulation (EU) No 1178/2011 - Annex IV - Part-MED: https://www.easa.europa.eu/document-library/regulations/commission-regulation-eu-no-11782011

What is an Attestation?

The ‘Attestation of Initial Cabin Crew Training’ is a qualification. It is a record of initial safety training course and is recognised and approved by the Civil Aviation Authority, the European Air Safety Agency and the airlines themselves. Cabin crew will undertake this qualification at the start of their cabin crew career.

I currently hold an Attestation – how do I know if it’s valid?

Your attestation will be checked at the assessment, make sure everything is properly filled and legible. Please note that the original version needs to be presented at the assessment day.

If you cannot provide this, please contact your relevant authority or airline prior to your assessment

My Attestation was issued more than five years ago. Is that a problem?

I have an Attestation, but I’ve never flown before. Can I still apply?

You can apply using your valid CCA, if it was issued within the last five years, even if you have never flown before.

What type of contracts do you offer?

We offer both permanent and temporary contracts depending on the need of the base at the time of recruitment. The type of contract offered will be specified in the listing.

Will my travel expenses going to an assessment day be reimbursed?

We will not reimburse any of your travel expenses.

Where will the assessment day be held?

The assessment day will be held at the local base you apply for. For example, if you apply for a role as a Cabin Crew Member in Copenhagen, the assessment day will be held in a location in Copenhagen.

I was scheduled for an assessment day but could not make it. What do I do?

If you are invited to an assessment day, you should do your utmost to attend the selected date. If you for any reasons are unable to attend, please notify us as soon as possible to explore your options. If you do not get in contact with us in advance, your application will be withdrawn from the process. You will not be able to reapply.

What will the assessment day look like?

Please prepare to spend all day with us. Schedules will be handed out to you at the beginning of the day but the day will start with registration which includes height and tattoo check. There will be a company, base and role presentation followed by a group exercise and a personal interview. You will also go through document checks.

What should I wear to the assessment day?

For inspiration, you should always try to consider the way our Cabin Crew Members dress and wear clean and professional clothing and be well dressed.

When will I know the outcome of my application?

As soon as we have done all the necessary background checks you will be informed of the outcome of your application. Please note that the processing time post-interview can take a while, but the recruitment team do work to make every process as quick as possible.

If I am successful when can I start?

If you are successful after your assessment and background check, we will notify you by email. Once you accept our offer proposal, we will contact you and inform of your course date and contract. Thereafter we will start your personal history check (in some bases a third-party company will conduct the checks and you will be contacted by them to provide your pre-employment history).
You will be asked to provide comprehensive documentation for the last five years in all countries you have been working, living, studying. Gaps over 28 days must also be documented with a gap letter. You will also need to provide us with your criminal record check (CRC). You will then need to have a medical check by an aeronautical doctor to get your Medical license issued to start the training course for Cabin Crew.

I have booked a vacation before starting the job, will that be granted?

For the duration of the training course annual leave cannot be taken. You can request leave once you join, but please be aware that even though we will do our best to accommodate your request, we might not be able to grant it.

Can I request specific days off?

You can request days off so they can be clustered or spread out. This is not guaranteed but we will do our best to accommodate your requests. Some of our bases have fixed patterns where you will be scheduled with a cluster of days working, then a cluster of days off automatically.

How long is the training period?

When you join as Cabin Crew Member you will be offered an Initial Training Course followed by an Operator Conversion Course. If you are experienced, you will be offered a conversion course. The training will last for four weeks for Initial Course & Conversion Course, or two weeks if attending only Conversion Course. During these four weeks you will study for your Cabin Crew Attestation (CCA). You will have some online training, some classroom training and practical training in a cabin environment.

Does the training have any cost?

No, the training does not cost anything for you. You will get paid a basic salary for the duration of the training.

Where will my training take place?

Your ground training will most likely be held in your new home base but could be scheduled in one of the company’s other bases. Based on availability of our training facilities. Your practical training will be held in one of our facilities where we have access to a mock/up. Transport and overnight stays will be covered by Norwegian during your training if you need to go out of your base. You will receive your schedule prior to starting the training course with all the necessary information.

What will my roster be like?

Your roster will vary depending on the base you join. Most of our rosters are variable and can be up to 12 days off in your home base.

You can be going out on a round trip and be back the same day or you can have a Z pattern with multiple layovers.

How long are the lay overs?

The length of the stop will vary, all depending on rest time, flight schedules etc.

Which aircraft will I be flying?

You will be flying the Boeing 737-800 or the 737 MAX.

Where will I be flying?

All our routes are in Europe, North Africa and Dubai in the Middle East. 

How many hours will I be working per month as a cabin crew?

Your work hours might vary slightly from month to month, but an average of 65 hours active flying can be expected. The hours might be higher in peak seasons.

What will my salary be?

Your salary will be based on the local conditions in the country you are employed. The salary will be composed of a fixed part and a variable part connected to the amount of flying duty. More information regarding terms and conditions will be given at the assessment day.

How will I have to wear my hair if I am hired?

Hair must always be clean, neat, and tidy. Hair shorter than shoulder length may be worn loose if neatly styled. Hair longer than the top of the shoulder must be secured neatly in a ponytail, braid, plait, or French twist and must not fall down at the sides or cover the face, except for a fringe. Ponytails longer than 40 cm must be braided. Hair colour and highlights must be of natural tones only. Extreme hairstyles are not permitted.

What about transportation, hotel and meals on layovers?

Norwegian will provide transportation to and from the airport on layovers as well as accommodation in one of our crew hotels. You will also get a meal allowance provided from Norwegian.

Staff tickets

You will be entitled to staff discount tickets which can be used all over our network.