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Technical Services Manager

Req. Id:  208

Gatwick, GB


The Technical Department in Norwegian is part of the Continuing Airworthiness Management Organisation responsible for the 787 fleet. The Technical Services Manager is responsible for ensuring that all tasks

delegated to the section are resolved satisfactorily and in accordance with the Organization’s quality requirements. They have administrative authority over the section, and report to the Technical Director.



Primary Responsibilities and Duties:


  • Develop and monitor the effectiveness of the maintenance program. Conduct an Annual Review of the effectiveness of the maintenance program
  • Oversee the Reliability program and presentation of reliability data for systems and components at Reliability Meetings
  • Monitor development of EASA and UK‑CAA airworthiness and environmental regulations to ensure appropriate action is taken ensure regulatory compliance
  • Monitor all Airworthiness Directives information from EASA, FAA or other authorities where applicable
  • Evaluate suggestions for improvements and modifications to aircraft, ensure all applicable mandatory directives issued by authorities and Type Certificate Holders are incorporated in the aircraft as appropriate
  • Ensure corrective action plans are made and implemented to address all non-conformities raised during audits or deviation reports
  • Establish and maintain the Technical Department’s library, including registration, revision control, distribution and filing of technical documents and publications
  • Establish and maintain quality and configuration standards for NUK aircraft, accessories and material
  • Oversee preparation and issue of maintenance documentation required for modifications, and initiate procurement of material required to perform modifications
  • Establish and maintain procedures and routines for use of the computerized maintenance management system
  • Ensure that all engineering activities are performed according to the budget established in the Technical Department
  • Ensure provision of qualified engineering personnel and ensure that they receive information, instructions and training required to achieve satisfactory work performance
  • Develop and approve competency assessments for all positions and job roles requiring authorization of the Part M organization
  • Establish and maintain contact with applicable manufacturers of aircraft, engines, accessories and materials of interest to the company
  • Liaise with regulatory authorities and relevant legal counsel for the registration process of new aircraft deliveries and for the movement/transfer of aircraft between AOC’s





  • Relevant Engineering Degree or Aircraft Engineer to B1/B2 standard, with a minimum of 5 years post qualification experience in a technical management role in commercial aviation
  • Flexible attitude, team spirit, able to manage different levels of workload
  • Strong analytical capability with excellent MS office suite skills & MRO systems experience
  • Ability to develop and maintain good working relationships with supplier’s and co-workers at all functional levels
  • Proven ability to achieve goals while working under tight time constraints while maintaining technical standards and integrity


We offer


  • Competitive company benefits including ID tickets
  • Good pension and insurance schemes
  • Positive and exciting place to work in a global organisation
  • Challenging, variable and dynamic environment



Contact info

Scott Clark

Technical Director

Phone: +447974949005

E-mail address:


Travel required: Some travelling must be expected 

Application deadline: 21/10/2019 

Norwegian Air Shuttle is the fifth largest low-cost carrier in the world with around 11,000 dedicated colleagues globally. Our customers can choose from over 500 routes to more than 150 destinations in Europe, North Africa, the Middle East and Thailand, as well as North and South America.The company is headquartered in Norway and was listed on the Oslo Stock Exchange in 2003. Today, Norwegian has around 160 aircraft and sports one of the world's youngest and greenest fleets with an average age of just 3,8 years.
Norwegian has been voted 'Europe's Best Low-Cost Airline' by passengers for sis consecutive years at the SkyTrax World Airline Awards 2013-2018, along with being named the 'World's Best Low-Cost Long-Haul Airline' for the past six years.