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Performance Excellence Manager

Req. Id:  2661
Location: 

Fornebu, NO, 1366 LV ES

 

Performance Excellence Manager 

Application deadline: 20.05.2025 

Location: Norway 

Type of contract: Permanent

"Our people are the heart of Norwegian.
We embrace a culture of diversity, equality and inclusion.
Embracing this culture is critical to our business success and makes us stronger together. Our people have different knowledge, experiences, and backgrounds,
but all share a passion for our vision; to become the most loved and trusted airline in Europe”.

 

 

 

Are you our new Performance Excellence Manager?

If you like to explore complex problems and are looking for a challenge, this role is perfect for you! We’re a small team with big ambitions!

 

 

Performance Excellence - is a group of five passionate people helping Norwegian work smarter and better every day. As part of Business Performance, the Performance Excellence team works closely with the organization to deliver on our strategy by removing waste, streamlining processes, and finding better ways forward based on data and insight. We are turning continuous improvement into a competitive advantage.

 

 

 

Reporting to the VP Performance Excellence, you will be responsible for: 

  • Leading large scale cross-departmental improvement initiatives utilising Lean, Six Sigma, and other methodologies to enhance processes, eliminate waste and increase customer satisfaction across all areas of the organisation
  • Analysing complex data sources to identify inefficiencies, develop solutions, and monitor the effectiveness of implemented changes
  • Supporting departments and cross-functional teams to map processes and value streams, (re)design workflows, and implementing standardised procedures using best practices according to Lean methodology
  • Securing adherence to regulatory standards through collaboration with internal and external stakeholders, including safety and compliance teams.
  • Developing KPIs together with department and managers and collaborating with Business Performance to measure performance and ensure alignment with budgetary goals and other targets
  • Preparing documentation and reporting to present to Leadership Teams (incl. Executive Management) to update on progress, secure alignment and buy-in of key stakeholders
  • Executing training and design supporting frameworks to foster a culture of continuous improvement and positively influence the implementation of practices that will drive Performance Excellence

 

 

 

 How would your day look like?

  • You will explore complex problems together with the business to reach the solutions to be implemented
  • You will collaborate with the business both at a holistic level to gather required information and secondly perform quantitative and qualitative analysis that will inform data driven decisions
  • You will assess all areas of a business or value stream to identify improvements

 

 

 

Why join us?

  • You will have the possibility to travel in Europe with employee priced tickets
  • We have good pensions and insurance schemes
  • You will have flexibility to combine working from our various  locations in Europe and from home
  • We have a competitive salary

 

 

 

 

 You are our ideal candidate if you have:

  • Relevant MSc in Business, Aviation, Logistics or other complex topics or comparable work experience
  • Minimum 4 years full-time relevant work experience in business consultancy, change management, project management with preferably focus on Lean principles
  • Proficient in Lean, Six Sigma, and other continuous improvement methodologies – Lean Green or Black Belt certification highly regarded
  • Proven experience in process optimisation, project management, and change management is essential
  • Proficient analytical and change management skills with a desire to challenge the status quo
  • Strong presentation and stakeholder management skills – experience presenting to and influencing key stakeholders at an Executive Management level highly regarded

 

If you feel like you are not ticking all the boxes above, no worries - Still apply.

 

Do you have any questions? 

If so, please contact: 

Torstein Hiorth Soland

VP Performance Excellence 

Email: Torstein.soland@norwegian.com

 

So, what are you waiting for?  

If you love the thought of working with us, we encourage you to click the Apply Now button to complete our online application. You will need to upload a recent copy of your resume with a cover letter and tell us why you want to join us.  

Work location: Fornebu-Norway , Barcelona-Spain or Riga-Latvia.

Applications are considered on an ongoing basis.

 

 

 

 

 

 

Travel required: Some travelling must be expected 

Application deadline: 20.05.2025 

 

 

Our Story


The Norwegian story began almost three decades ago - we were founded in 1993 but only began operating as a low-cost carrier with Boeing 737 aircraft in 2002. Our core values have remained the same since the beginning – to offer affordable fares for all and to allow customers to travel the smart way by offering value and choice throughout their journey.

The Norwegian brand expanded across the globe as the airline launched short haul services across Europe and then entered the long-haul sector serving the US, Asia and South America. In 2018 the company changed course to focus on core destinations and the right sizing of the airline in response to customer demand and global industry trends.

The rapid global spread of COVID-19 throughout 2020 and into 2021 accelerated this process and in January 2021 the company announced a simplified business structure and a dedicated short haul only network concentrating on a broad range of domestic routes in Norway, across the Nordics and to key European destinations.

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